Shipping Policy
2. Shipping Methods & Estimated Delivery Time
We offer multiple shipping options to meet your needs. Delivery times vary depending on the shipping method selected and your location:
- Standard Shipping: typically 10–25 business days
- Expedited Shipping: typically 5–12 business days
- Express Shipping: typically 3–7 business days
Please note that delivery timeframes are estimates and may vary due to factors outside our control, such as customs processing or local carrier delays.
3. Shipping Costs
Shipping fees are calculated based on your location and the shipping method you choose at checkout. You will see the exact shipping cost before placing your order.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if available). You can use this tracking number to monitor your delivery status.
Please allow 24–48 hours for tracking information to become active after shipment.
5. Customs Duties & Import Taxes
For international orders, customs duties, import taxes, or fees may be applied by your country’s customs authority. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
We cannot predict or control these charges. Please contact your local customs office for details.
6. Shipping Address Accuracy
Please make sure your shipping address is complete and accurate. We are not responsible for delivery delays or lost packages due to incorrect or incomplete addresses.
If you need to update your address after placing an order, contact us as soon as possible.
7. Lost or Damaged Shipment
If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery:
Email: support@tnfoutdoorvip.com
Phone: +1 334-587-6748
Provide your order number and any photos of the damage (if applicable). We will assist you promptly.
8. Contact Us
If you have any questions regarding our Shipping Policy or need assistance, please feel free to reach out:
Email: support@tnfoutdoorvip.com
Phone: +1 334-587-6748
Address: Zigui Xian, Yichang Shi, Hubei Sheng, China
We’re here to help and ensure you have a smooth and pleasant shopping experience with TNFVIP Outdoor.
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